Returns & Exchanges
At Monroe, we want you to love your fashion finds, but if something isn't quite right, we offer easy returns within 30 days of delivery. Items must be in their original condition with all tags attached to be eligible for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Carefully place the unworn garments back into their original packaging, ensuring all designer tags and security seals remain intact.
- 3.Print and Attach Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.